Freedom Self Storage Carlisle – Policy Page

Last Updated: [3/15/2025]

Welcome to Freedom Self Storage Carlisle! We appreciate your business and are committed to providing secure, convenient, and high-quality storage solutions. Please review our policies carefully.

1. General Terms of Use

By accessing or using Freedom Self Storage Carlisle located at 3000 Gateway Drive, Carlisle, Iowa 50047, you agree to comply with the following terms and conditions:

• Use of Storage Units – Tenants may use storage units solely for storing personal or business items. Storing illegal, hazardous, perishable, or flammable materials is strictly prohibited.
• Facility Access – Tenants have access to their units as per the designated access hours. Unauthorized access or loitering outside permitted hours is not allowed.
• Tenant Responsibility – The tenant is responsible for securing their unit with a personal lock. The facility is not liable for loss, damage, or theft.
• Prohibited Activities – No living, conducting business, or working inside the storage units is permitted.

2. Privacy Policy

We respect your privacy and are committed to protecting your personal information.

• Information Collected – We collect names, contact details, payment information, and other necessary data to process rentals and manage accounts.
• Use of Information – Your information is used strictly for customer service, account management, billing, and legal compliance. We do not sell or share your data with third parties.
• Data Security – We take appropriate security measures to protect customer information. However, tenants are responsible for safeguarding their access credentials.

For privacy concerns, contact us at: freedomselfstoragecarlisle@gmail.com

3. Payment & Billing Policy

• Rental Payments – Storage unit fees are due on the [due date] each month. Payments can be made online, via phone, or in person.
• Accepted Payment Methods – We accept major credit cards, debit cards, and bank transfers. Cash payments may be arranged upon request.
• Auto-Pay Option – Tenants may enroll in automatic billing to ensure timely payments.

4. Late Fees & Overdue Accounts

• Late Payments – A $[Late Fee Amount] fee applies if rent is not paid by the due date.
• Grace Period – A grace period of [X] days may apply before late fees are charged.
• Lockout & Overdue Accounts – Non-payment may result in restricted access to the unit and possible auction proceedings in compliance with Iowa self-storage laws.

5. Refund & Cancellation Policy

• No Refunds – All rental payments are non-refundable once processed.
• Move-Out Notice – Tenants must provide at least [X] days’ notice before vacating a unit.
• Deposit Refunds – If applicable, deposits will be refunded after the unit is vacated in a clean and undamaged condition.

6. Insurance & Liability

• Tenant’s Responsibility – Freedom Self Storage Carlisle does not provide insurance for stored items. Tenants are encouraged to obtain renter’s insurance to cover losses due to theft, fire, or natural disasters.
• Facility Liability – The facility is not responsible for damage due to natural disasters, pests, weather conditions, or unauthorized access.

7. Changes to Policies

Freedom Self Storage Carlisle reserves the right to update these policies at any time. Any changes will be reflected on this page.

For any questions, please contact us at:
📍 Address: 3000 Gateway Drive, Carlisle, Iowa 50047
📞 Phone: 515-809-1018
📧 Email: freedomselfstoragecarlisle@gmail.com